Eileen Fisher
Person
Eileen Fisher's clothing company started a take-back programme in 2009, buying back its own used garments for store credit, cleaning and reselling the good ones and turning damaged pieces into new designs. That works for her because the clothes are simple, durable and recognisable, so a used piece still has value. It is a small part of the business, but a rare case of a brand running its own resale at scale for well over a decade. Employees own a large share of the company through a stock ownership plan.
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