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The Psychology of Everyday Things (1988)
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Read this if a door has ever made you feel stupid. Norman explains why controls, handles and instructions succeed or fail at communicating what to do. Unlike books that merely celebrate ingenious objects, it gives you a practical vocabulary for judging them—and good reasons to stop accepting the blame for bad design.
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About The Psychology of Everyday Things
The Design of Everyday Things is a best-selling book by cognitive scientist and usability engineer Donald Norman about how design serves as the communication between object and user, and how to optimize that conduit of communication in order to make the experience of using the object pleasurable. One of the main premises of the book is that although people are often keen to blame themselves when objects appear to malfunction, it is not the fault of the user but rather the lack of intuitive guidance that should be present in the design.