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QualityLand (2017)

Book
QualityLand
8.5/10on Open LibraryPublished
An automated society insists that its systems know what people want before they do. A delivery Peter does not want becomes an unexpectedly difficult problem because the system cannot admit its recommendation is wrong. Kling's satire turns optimisation into a comic social order, including machines that fail in inconveniently individual ways. Choose it for algorithms, consumer ratings and institutional certainty pushed well past the point of usefulness. Read in English translation.
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