CapTel Captioned Telephone
Product
A US service. The pick for a parent or grandparent who still wants a phone on the kitchen counter rather than an app: CapTel works like an ordinary phone and shows every word the caller says on its screen. Captions come from speech recognition, with a live communications assistant stepping in at times to correct them and add details.
Choose the model by eyesight. The CapTel 2400i has a touch screen and a large, colorful display, while the 880i offers extra-large fonts for low vision. Eligible users can get an internet-based CapTel phone at no cost, with captions paid for through a federally administered fund, which makes it an easy one to set up for a relative whose hearing has faded later in life.
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